I bought this computer brand new and it keeps getting a BSOD. I took it back to the place i bought it and they told me it wasn't a hardware issue. I downloaded Bluescreenviewer to get the error codes. This is what was in the dump file:
Dump File : 040614-6052-01.dmp
Crash Time : 6/04/2014 4:16:29 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffffa00`108330d0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`0440efda
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+efda
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040614-6052-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 313,840
Dump File Time : 6/04/2014 4:17:01 PM
Thank You,
Holliday
Dump File : 040614-6052-01.dmp
Crash Time : 6/04/2014 4:16:29 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffffa00`108330d0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`0440efda
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+efda
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040614-6052-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 313,840
Dump File Time : 6/04/2014 4:17:01 PM
Thank You,
Holliday