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Black screen

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Suddenly my screen goes black every once in a while, as if it's disconnected. I can bring up my Live Mail but not Firefox unless I find a link in my mail to something I was viewing. And that's not always successful so I restart it.

Also, I hope you can explain something. In the lower right corner are two arrows - when I move the cursor over them, it says "show hidden icons." One of them, when I click on it, says "new updates are available." Does that mean Windows updates? Reason I ask is that I twice had a notice in the same place saying that Windows updates were available but it disappeared before I could click on it.

I don't have any information about my computer that might be helpful to you but have posted several times with good results. Briefly, I'm elderly with a bad back so can't see the back of my computer and I can't find any other information to provide and nobody else to ask.

Hopefully with this little information you will be able to help me out. Thank you.

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