I know very little about computers. Had to do system restore Windows 7 on Dell Vostro computer. It was running and opened Windows with Recycle Bin icon only and asked for account/computer name. Entered into and inserted Windows 7 operating disc and clicked install and click online installation ..... message came back with no internet connection. Used Cisco router, so reconnect cable from router to computer itself ..... didn't work. Modem with solid green lights on. Called internet service provider and checked that modem is working fine. How do I get internet back on to continue restore? Thx.
↧