System randomly reboots and occasional screen freez

Hi

Recently, my laptop has been randomly restarting and sometimes even while starting windows logon. At other times, it will freeze and look like this

I ran CHKDSK with all attributes selected and it detected no problems. I ran Windows Memory recovery tool with extended scan and the system booted before it could complete.

The restarts started happening more frequently and now the computer is completely unusable.

I have not installed anything recently that I think may be related to the problem. Any recent software was running fine before this started happening.

I am running in safe mode with networking now and it is not happening. I have not installed windows update KB2823324 from April or

• KB2982791
• KB2970228
• KB2975719
• KB2975331

from August. I have read that these cause restart problems on some machines and have followed up on them.


I have been playing a game recently which would make my laptop shut down due to overheating sometimes. I hope it hasn't damaged my hardware. How do I determine that? Any advice on my next step to find the problem? How to I systematically activate various hardware functions like my graphics and sound? Specs are below...



Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 476837 MB, Free - 48433 MB;
Motherboard: Intel Corp., Base Board Product Name
Antivirus: Avira Desktop, Not Updated