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Solved: start up problem

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I cannot start my laptop

It gives me three options
Safe mode
Safe mode with work and
Safe mode with command promt


I have tried all the options, the first one the screen turns black showing safe mode in all corners of the screen
The safe mode with network shows big icons and the windows expired

The command promt does not work.

Apparently I need to start up repair and I don’t have the sequence to do it .

Regards
Selina

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