Hey guys.
Earlier today, I tried booting up my computer. I have tried restarting nearly 9 times and the scenario is as follows.
Operating System: Windows 7 Home Premium 64 bit
Model: ASUS Laptop
Antivirus: Avast
It lingered a short while over the default bootup logo, but got stuck at the message "Protected by avast antivirus" message soon after. 10 mins later, it simply boots into a blank screen with my cursor visible.
I tried booting into safe mode and likewise, it boots into a blank screen with the words "safe mode" on all four sides with no default options (start button, taskbar, etc). I am unable to configure anything.
When I tried to do a system restore, it inexplicably showed that I do not have any save points to restore to (I recently rolled back to an earlier restore only two weeks earlier, so this was impossible). I tried scanning for bootup problems but it failed to locate any problems and requests me to restart or shut down the computer.
When I clicked shut down, it refuses to shut down at all after an hour, forcing me to shut it off manually. I am now therefore forced to seek solutions here.
Earlier today, I tried booting up my computer. I have tried restarting nearly 9 times and the scenario is as follows.
Operating System: Windows 7 Home Premium 64 bit
Model: ASUS Laptop
Antivirus: Avast
It lingered a short while over the default bootup logo, but got stuck at the message "Protected by avast antivirus" message soon after. 10 mins later, it simply boots into a blank screen with my cursor visible.
I tried booting into safe mode and likewise, it boots into a blank screen with the words "safe mode" on all four sides with no default options (start button, taskbar, etc). I am unable to configure anything.
When I tried to do a system restore, it inexplicably showed that I do not have any save points to restore to (I recently rolled back to an earlier restore only two weeks earlier, so this was impossible). I tried scanning for bootup problems but it failed to locate any problems and requests me to restart or shut down the computer.
When I clicked shut down, it refuses to shut down at all after an hour, forcing me to shut it off manually. I am now therefore forced to seek solutions here.