Quantcast
Channel: Tech Support Guy - Windows 7
Viewing all articles
Browse latest Browse all 6058

Troubleshoting BSOD, Bugcheck 1001

$
0
0
This laptop - Toshiba L50D-A - is reporting BSOD events.

I've been able to get this info so far:

MSINFO32:
\\SOFTWARE INFORMATION\WINDOWS ERROR REPORTING

5/2/2014 11:55 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\050214-31559-01.dmp
C:\Users\User\AppData\Local\Temp\WER-38797-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Ker nel_0_0_cab_0a6cef8b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 050214-31559-01
Report Status: 0


FIREFOX CRASH REPORT

Accessibility: Active
AdapterDeviceID: 0x9999
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6
AvailablePageFile: 4453523456
AvailablePhysicalMemory: 1657757696
AvailableVirtualMemory: 1305792512
BIOS_Manufacturer: INSYDE
BlockedDllList:
BreakpadReserveAddress: 31981568
BreakpadReserveSize: 37748736
BuildID: 20140421221237
CrashTime: 1399330521
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1398883893
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9999, AdapterSubsysID: 00000000, AdapterDriverVersion: 14.100.0.0
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1399326760
SystemMemoryUsePercentage: 43
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://forums.techguy.org/newthread....newthread&f=86
Vendor: Mozilla
Version: 29.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F43661C0-939D-499A-A6D0-38359C904D76}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F43661C0-939D-499A-A6D0-38359C904D76}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{42062C80-BA79-477D-AF5C-ECC8C419B3CB}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{42062C80-BA79-477D-AF5C-ECC8C419B3CB}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B4B576DC-4661-47F2-8EF4-5B7119EAFD5B}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B4B576DC-4661-47F2-8EF4-5B7119EAFD5B}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F48B94E1-C873-48A9-898F-4DFF8C35EF9E}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F48B94E1-C873-48A9-898F-4DFF8C35EF9E}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F43661C0-939D-499A-A6D0-38359C904D76}] SEQPACKET 5 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F43661C0-939D-499A-A6D0-38359C904D76}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6FD7A925-25B8-41FE-A630-AF6D8265684E}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6FD7A925-25B8-41FE-A630-AF6D8265684E}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{42062C80-BA79-477D-AF5C-ECC8C419B3CB}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{42062C80-BA79-477D-AF5C-ECC8C419B3CB}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.


I'm leaning to a driver issue.... Anyone second that?

Viewing all articles
Browse latest Browse all 6058

Trending Articles