Win 7 (64bit) HP box, AMD PhenomII x4 , 6GB ram
been dealing with hangs/ no response for about 4wks now. Went thru a malware investigation on another forum and couldn't find anything.(Adw, JRT, Mbar, eset) Thought an external backup drive was the cause (if fell), disconnected it, things ran better for a day, then back to hangs and no response. I resorted to a system restore prior to these events. This did not resolve the problem.
Things seem to go bad when the system is idle. I did find a pup.optional.fullspectrumadmin w/mbar on a safe mode boot scan prior to the system restore. I may have picked it up after those scans. Cleaned it, but still have same issues after sys. restore. I also had to reload Nortons as it got corrupted. file indexing is turned off. I see different kinds of errors in the Win event viewer but they are not consistent. Here's a security check to start with. Thanks for your help.
Results of screen317's Security Check version 0.99.80
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 51
Adobe Reader 10.1.9 Adobe Reader out of Date!
Google Chrome 31.0.1650.57
Google Chrome 33.0.1750.146
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Symantec Norton Online Backup NOBuAgent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
been dealing with hangs/ no response for about 4wks now. Went thru a malware investigation on another forum and couldn't find anything.(Adw, JRT, Mbar, eset) Thought an external backup drive was the cause (if fell), disconnected it, things ran better for a day, then back to hangs and no response. I resorted to a system restore prior to these events. This did not resolve the problem.
Things seem to go bad when the system is idle. I did find a pup.optional.fullspectrumadmin w/mbar on a safe mode boot scan prior to the system restore. I may have picked it up after those scans. Cleaned it, but still have same issues after sys. restore. I also had to reload Nortons as it got corrupted. file indexing is turned off. I see different kinds of errors in the Win event viewer but they are not consistent. Here's a security check to start with. Thanks for your help.
Results of screen317's Security Check version 0.99.80
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 51
Adobe Reader 10.1.9 Adobe Reader out of Date!
Google Chrome 31.0.1650.57
Google Chrome 33.0.1750.146
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Symantec Norton Online Backup NOBuAgent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````