After my computer completed its Windows 7 updates both my CD and Blu Ray drives disappeared. I have followed all of the steps to locate the drives. I have gone to the device manager, uninstalled both drives and then rebooted. I attempted to scan for hardware changes and nothing worked. I also used the HP recovery manager and the software cannot be located. I attempted to use the restor point, but too many changes occured afterwards and it won't install.
I have the ATAPIBD O DH4035 ATA Device and HP DVD-RAM GH401 ATA Device.
Other than reinstalling my software how do I fix this to problem. I have two CD DVD on my computer and I cannot use either drive. All I can do at this point is plug in an external DVD drive. but I should not have to do this.
I have the ATAPIBD O DH4035 ATA Device and HP DVD-RAM GH401 ATA Device.
Other than reinstalling my software how do I fix this to problem. I have two CD DVD on my computer and I cannot use either drive. All I can do at this point is plug in an external DVD drive. but I should not have to do this.