Hello everyone,
my names Alex and I am a newbie to the forum.
I hope you don't mind me posting I am really am at a loss.
My 2 year old laptop, running Windows 7 has over the last couple of days come up with the BSOD.
I googled for help and found the program bluescreenview and downloaded and ran it.
It doesn't come up with the previous days but it did come up with today's information which is:
091713-41948-01.dmp 17/09/2013 04:49:55 BAD_POOL_HEADER 0x00000019 00000000`00000020 fffffa80`0a14dba0 fffffa80`0a14e120 00000000`0458e628 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18229 (win7sp1_gdr.130801-1533) x64 ntoskrnl.exe+75b80 C:\windows\Minidump\091713-41948-01.dmp 8 15 7601 274,544
I tried a Malware Checker, Virus Checker, Registry Cleaner, System Cleaner, defrag on it all of last night and that is what has appeared today.
As I say any help would be gratefully appreciated as I don't know anything how about to resolve this problem and obviously I don't want my Computer crashing for good.
Kind regards and thanks.
my names Alex and I am a newbie to the forum.
I hope you don't mind me posting I am really am at a loss.
My 2 year old laptop, running Windows 7 has over the last couple of days come up with the BSOD.
I googled for help and found the program bluescreenview and downloaded and ran it.
It doesn't come up with the previous days but it did come up with today's information which is:
091713-41948-01.dmp 17/09/2013 04:49:55 BAD_POOL_HEADER 0x00000019 00000000`00000020 fffffa80`0a14dba0 fffffa80`0a14e120 00000000`0458e628 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18229 (win7sp1_gdr.130801-1533) x64 ntoskrnl.exe+75b80 C:\windows\Minidump\091713-41948-01.dmp 8 15 7601 274,544
I tried a Malware Checker, Virus Checker, Registry Cleaner, System Cleaner, defrag on it all of last night and that is what has appeared today.
As I say any help would be gratefully appreciated as I don't know anything how about to resolve this problem and obviously I don't want my Computer crashing for good.
Kind regards and thanks.