Hi Everyone,
I am currently trying to configure the Finger Print login function on an HP ProBook 4730s. Although I have finger prints registered they do not appear to be working at the login screen (e.g.: when CTRL + ALT + DEL is presented on the screen).
Once Windows 7 (x64) loads and a standard keyboard login is performed I am able to access the HP Protect Tools application that allows me to register finger prints. I am therefore confident that appropriate drivers, and software are installed, however I suspect that one or more requisite software packages is not starting prior to logon.
If anybody has any suggestions regarding how to get finger print login working can you please let me know?
Kind Regards,
Davo
I am currently trying to configure the Finger Print login function on an HP ProBook 4730s. Although I have finger prints registered they do not appear to be working at the login screen (e.g.: when CTRL + ALT + DEL is presented on the screen).
Once Windows 7 (x64) loads and a standard keyboard login is performed I am able to access the HP Protect Tools application that allows me to register finger prints. I am therefore confident that appropriate drivers, and software are installed, however I suspect that one or more requisite software packages is not starting prior to logon.
If anybody has any suggestions regarding how to get finger print login working can you please let me know?
Kind Regards,
Davo
