My laptop will no longer boots up when I have my exterior HD plugged in to any USB port. It used to boot up with no problems. I have no problem booting up when any of my thumb drives are plugged in. Only with my exterior HD.
The laptop locks after it accepts my encryption password and then moves quickly through a black DOS screen and stays there. Without my exterior HD plugged in my laptop will move on to the loading of my Microsoft 7 software.
I have to shut down my machine to get out of the crash. Our IT people have been no help correcting this problem. The problem does not change if I am plugged into my docking station or not.
The laptop locks after it accepts my encryption password and then moves quickly through a black DOS screen and stays there. Without my exterior HD plugged in my laptop will move on to the loading of my Microsoft 7 software.
I have to shut down my machine to get out of the crash. Our IT people have been no help correcting this problem. The problem does not change if I am plugged into my docking station or not.