I have recently switched on my acer laptop running windows 7 home premium after an off period of a few months,
The computer loads up to the point that it shows the user avatars and asks you to choose one. The thing is, it has never done this before, I am the only user and it only shows one avatar. I have never password protected it either so not seen the page, it normally loads straight to the page with wallpaper and icons.
If I click on the avatar I get
'The User Profile Service service' (duplication by the computer) 'failed the logon' and a box with OK in it.
When I click on the box it says 'logging off' and then goes back to the avatar page above.
I can't get it to go to the page that gives me a choice to load a safe mode as soon as I switch on, F5 or F8(was that just on XP and earlier?)
I once got a page that asked if I wanted to load windows 7 or do a disk check, I asked for and got a disk check but nothing changed, I still have the problem, the disk check was fine.
If I press F2 as soon as I switch on I get the settings page but this confirms there are no passwords set and nothing else is abnormal and goes to the above avatar page when I press F10.
I can't download and run TSG sysinfo as the computer won't let me in.
Does anyone have any ideas?
Thanks.
Matelot.
The computer loads up to the point that it shows the user avatars and asks you to choose one. The thing is, it has never done this before, I am the only user and it only shows one avatar. I have never password protected it either so not seen the page, it normally loads straight to the page with wallpaper and icons.
If I click on the avatar I get
'The User Profile Service service' (duplication by the computer) 'failed the logon' and a box with OK in it.
When I click on the box it says 'logging off' and then goes back to the avatar page above.
I can't get it to go to the page that gives me a choice to load a safe mode as soon as I switch on, F5 or F8(was that just on XP and earlier?)
I once got a page that asked if I wanted to load windows 7 or do a disk check, I asked for and got a disk check but nothing changed, I still have the problem, the disk check was fine.
If I press F2 as soon as I switch on I get the settings page but this confirms there are no passwords set and nothing else is abnormal and goes to the above avatar page when I press F10.
I can't download and run TSG sysinfo as the computer won't let me in.
Does anyone have any ideas?
Thanks.
Matelot.