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Could use some help on my room mates pc.

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Hello,
New here, have been trying to find a solution to my new roommates PC issues that have made us unable to game.
After start up his PC is lagging. More so it cannot open any windows folder, the mouse moves, he can run games so long as its on the desktop. The second he attempts to open computer, task manager etc. the mouse will still move but whenever he clicks on the window it just shows the loading mouse and goes to not responding minus the not responding end now pop up. Any help would be appreciated.

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