its posible that a virus disabled or removed it or as part of combating the problem i removed it from the registry in either case ive followed many trouble shooting steps and still cant use my printer
i have a thread on microsoft that maty help you better understand the situation
http://answers.microsoft.com/en-us/w...=1412470046244
i have a thread on microsoft that maty help you better understand the situation
http://answers.microsoft.com/en-us/w...=1412470046244