Hi
I have installed AVAST antivirus which is causing frequent BSOD's. I used the Who Crashed application to generate the following analysis:
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 30-08-2014 06:15:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-33914-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800482854F, 0x7D0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Sat 30-08-2014 06:15:01 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800482854F, 0x7D0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Fri 29-08-2014 18:59:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-35849-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800498254F, 0x2C0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Thu 28-08-2014 18:23:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-41823-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800462854F, 0x590010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Thu 28-08-2014 18:16:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-38657-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF880046C854F, 0x5C0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
aswsp.sys (avast! self protection module, AVAST Software)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
=========================================================================== ==
Need urgent help on this issue. Please help!!
Regards
Vin
I have installed AVAST antivirus which is causing frequent BSOD's. I used the Who Crashed application to generate the following analysis:
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 30-08-2014 06:15:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-33914-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800482854F, 0x7D0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Sat 30-08-2014 06:15:01 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800482854F, 0x7D0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Fri 29-08-2014 18:59:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-35849-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800498254F, 0x2C0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Thu 28-08-2014 18:23:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-41823-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF8800462854F, 0x590010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
On Thu 28-08-2014 18:16:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082814-38657-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x2854F)
Bugcheck code: 0xC4 (0xE3, 0xFFFFF880046C854F, 0x5C0010, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver has made a call to a kernel-mode ZwXxx routine with a user-mode address as a parameter. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_VERIFIER_DETECTED_VIOLATION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
aswsp.sys (avast! self protection module, AVAST Software)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
=========================================================================== ==
Need urgent help on this issue. Please help!!
Regards
Vin