Quantcast
Channel: Tech Support Guy - Windows 7
Viewing all articles
Browse latest Browse all 6058

BSOD After Memory Upgrade

$
0
0
Dell Optiplex 990 desktop Windows 7 Enterprise

There were 2 sticks of ram 2gb each, I installed 2 additional sticks of memory 4gb each. Booted it up to a blue screen, I took the 2 4gb sticks out, and I still get a blue screen. I've tried booting up to safe mode, last known good config.. etc. Same blue screen appears. I ran through diagnostics with original memory in, with just 2 4gb sticks, and with the combination and everything for memory comes back fine.

blue screen =
0xfffff901c0664384

Win32k.sys - Address FFFFF9600011CCA3 base at.......

Viewing all articles
Browse latest Browse all 6058

Trending Articles