So I recently purchased this laptop from Aarons Rent a center. Wasn't having any issues until recently. I have been freezing up and getting kicked off and goes to blue screen. Today IE froze and gave me this report back with these issues. listed below I use to come to this site many years ago and have always liked the help I got. So I am back .. There was a few programs a support person had me run as well spy bot and ad aware I think But I am not sure So I haven't tried them.
Files that help describe the problem:
C:\Users\aaron\AppData\Local\Temp\WER6288.tmp.appcompat.txt
C:\Users\aaron\AppData\Local\Temp\WER62C7.tmp.version.xml
C:\Users\aaron\AppData\Local\Temp\WER69DA.tmp.WERInternalMetadata.xml
C:\Users\aaron\AppData\Local\Temp\WERBE71.tmp.WERDataCollectionFailure.txt
C:\Users\aaron\AppData\Local\Temp\WERBE91.tmp.xml
this is the error I got when it went to blue screen
C:\Windows\Minidump\062414-25740-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-50544-0.sysdata.xml
C:\Windows\Minidump\062514-22978-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-48687-0.sysdata.xml
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3681 Mb
Graphics Card: AMD Radeon HD 7310 Graphics, 384 Mb
Hard Drives: C: Total - 461788 MB, Free - 414990 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: None
Files that help describe the problem:
C:\Users\aaron\AppData\Local\Temp\WER6288.tmp.appcompat.txt
C:\Users\aaron\AppData\Local\Temp\WER62C7.tmp.version.xml
C:\Users\aaron\AppData\Local\Temp\WER69DA.tmp.WERInternalMetadata.xml
C:\Users\aaron\AppData\Local\Temp\WERBE71.tmp.WERDataCollectionFailure.txt
C:\Users\aaron\AppData\Local\Temp\WERBE91.tmp.xml
this is the error I got when it went to blue screen
C:\Windows\Minidump\062414-25740-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-50544-0.sysdata.xml
C:\Windows\Minidump\062514-22978-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-48687-0.sysdata.xml
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3681 Mb
Graphics Card: AMD Radeon HD 7310 Graphics, 384 Mb
Hard Drives: C: Total - 461788 MB, Free - 414990 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: None