I am getting error Ox800Fo81F when I attempt to install any Windows 7 update (for example, KB2961072-x64). There is some information on this error on Microsoft Support, but the advice given would seem to apply to Windows 8 users only (as scanhealth and restorehealth are not available with Windows 7 as operations when using a command: DISM.exe /Online /Cleanup-Image).
This occurs in either of these instances:
when employing the standard Windows Update program, or when I manually download and run a particular update's Standalone Package. (Windows Update can identify the necessary updates, but none of them installs successfully after download.)
I have already tried restoring my computer using a current system image and the system restore disk, but I continue to have the same problem. June 11 was the last time an update installed successfully (I do not have any restore points saved from before the start of this problem). I have installed the Hotfix for Windows (KB947821), but all Windows software updates still fail to install (the Hotfix itself did install); I have also run the WindowsUpdateDiagnosis Troubleshooting Pack; also, Microsoft Fixit; I have also fully reset Windows Update.
I have not tried to reinstall Windows 7, because I do not have a Windows installation disk. Might the problem be alleviated if I purchase an installation disk for Windows 8 to upgrade Windows? My computer is new enough to be running on Windows 8.
Is there any other solution?
This occurs in either of these instances:
when employing the standard Windows Update program, or when I manually download and run a particular update's Standalone Package. (Windows Update can identify the necessary updates, but none of them installs successfully after download.)
I have already tried restoring my computer using a current system image and the system restore disk, but I continue to have the same problem. June 11 was the last time an update installed successfully (I do not have any restore points saved from before the start of this problem). I have installed the Hotfix for Windows (KB947821), but all Windows software updates still fail to install (the Hotfix itself did install); I have also run the WindowsUpdateDiagnosis Troubleshooting Pack; also, Microsoft Fixit; I have also fully reset Windows Update.
I have not tried to reinstall Windows 7, because I do not have a Windows installation disk. Might the problem be alleviated if I purchase an installation disk for Windows 8 to upgrade Windows? My computer is new enough to be running on Windows 8.
Is there any other solution?
