I recently purchased a used Asus Netbook (1005HAB) which the previous owner upgraded to Windows 7 (from Windows XP).
Windows will not update. I get error code 80070490. I was in contact with Microsoft Techs for about 3 hours, where they even took remote control of the netbook, and, although the gentleman tried many, many things, the error message persists and the netbook will not update.
I know nothing about computers. All I want to use this netbook for is to send emails and pictures to friends when I go to Alaska on vacation.
Is it really necessary for Windows to update? If so, how do I fix this problem?
Windows will not update. I get error code 80070490. I was in contact with Microsoft Techs for about 3 hours, where they even took remote control of the netbook, and, although the gentleman tried many, many things, the error message persists and the netbook will not update.
I know nothing about computers. All I want to use this netbook for is to send emails and pictures to friends when I go to Alaska on vacation.
Is it really necessary for Windows to update? If so, how do I fix this problem?