Hi,
My parent's computer is acting up. I can't remember the full specs but it is running Windows 7 Home Premium 32 bit on a 3.2 GHz processor with 8GB RAM. It runs smoothly after startup for about 10 minutes but then begins to violently lag. A few minutes later it completely seizes up (the mouse moves around the screen fine but no clicks or keyboard input are registered). The only way to fix it is to hold down the power button to force a shut down.
I have run AVG (the paid version) which picked up a couple of issues and dealt with them but the issue remained. I ran Malwarebytes which also picked up a couple but didn't fix anything. The computer works great in safe mode, absolutely no lag or anything.
What could be wrong? These two anti-malware programs aren't picking up anything. Is it time to erase the hard drive and reinstall Windows?
My parent's computer is acting up. I can't remember the full specs but it is running Windows 7 Home Premium 32 bit on a 3.2 GHz processor with 8GB RAM. It runs smoothly after startup for about 10 minutes but then begins to violently lag. A few minutes later it completely seizes up (the mouse moves around the screen fine but no clicks or keyboard input are registered). The only way to fix it is to hold down the power button to force a shut down.
I have run AVG (the paid version) which picked up a couple of issues and dealt with them but the issue remained. I ran Malwarebytes which also picked up a couple but didn't fix anything. The computer works great in safe mode, absolutely no lag or anything.
What could be wrong? These two anti-malware programs aren't picking up anything. Is it time to erase the hard drive and reinstall Windows?