Clicked Start Button
typed "msconfig" (sans parentheses) into searchbar
clicked "Boot" tab
Nothing is greyed out, yet there is no response when I click on any of the "Boot options"; including "Safe boot" (and any of its sub selections including Minimal, Alternative shell, Active Directory repair or network, 'No GUI boot', 'Boot log', 'Base Video' or "OS boot information".
"Advanced Options" will not open nor does "Timeout accept any input".
Have tried right-clicking msconfig and "Run as Administrator" without success.
All the options under the other tabs (General, Services, Startup, Tools) seem to be working.
ADDITIONAL INFO
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A6-3400M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5610 Mb
Graphics Card: AMD Radeon(TM) HD 6520G, 512 Mb
Hard Drives: C: Total - 595321 MB, Free - 417341 MB;
Motherboard: PEGATRON CORPORATION, TKBSS
Antivirus: Kaspersky Internet Security, Updated and Enabled
typed "msconfig" (sans parentheses) into searchbar
clicked "Boot" tab
Nothing is greyed out, yet there is no response when I click on any of the "Boot options"; including "Safe boot" (and any of its sub selections including Minimal, Alternative shell, Active Directory repair or network, 'No GUI boot', 'Boot log', 'Base Video' or "OS boot information".
"Advanced Options" will not open nor does "Timeout accept any input".
Have tried right-clicking msconfig and "Run as Administrator" without success.
All the options under the other tabs (General, Services, Startup, Tools) seem to be working.
ADDITIONAL INFO
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A6-3400M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5610 Mb
Graphics Card: AMD Radeon(TM) HD 6520G, 512 Mb
Hard Drives: C: Total - 595321 MB, Free - 417341 MB;
Motherboard: PEGATRON CORPORATION, TKBSS
Antivirus: Kaspersky Internet Security, Updated and Enabled