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Dell laptop w/ win 7 slowing down, esp sound

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I'm having problems with my Dell laptop win 7 freezing time to time, especially the sound when playing vids. I have Spybot w/ antivirus 2.2 and also have ms security essentials. I have tried system restore and have gone back into recycle bin to see if I deleted anything important. I have read there were certain security updates in 4/13, but it wasn't in my list of updates. I'm trying not to do a complete reset of factory settings. Any thoughts? Thanks very much

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