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No channels found in windows media center with Comcast basic and TV tuner

During the TV signal set up, WMC detects digital cable (clear QAM) but then when it says it finished scanning for TV channels I receive it says no channels were found where I pressed next and then continue without any channels and then finish. When I go to the guide it says all channels have been removed and select edit to add channels. I just got an Avertv Hybrid Volar Max TV Tuner Kit for Windows MTVHVMXSK And I have Comcast basic. Can somebody please help me out? Hot chicks and box televisions don’t mix, not only that, it’s really frustrating I couldn’t get it to work.

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