When trying to install IE11 it fails everytime, I have the log shown below.
KB2729094 update is already installed, but the log is saying it's not. I've tried to uninstall that update and reinstall it. I still get the same issue saying it's not installed.
This is happening on 2 different Windows 7 PC's at completely different sites. One is a brand new PC.
C:Windows\IE11_main.log below
00:34.601: INFO: KB2729094 could not be download is not installed.
01:09.842: INFO: Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:11.682: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:17.049: ERROR: SQM Upload failed while uploading "C:\Users\election.FCIA\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:17.236: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1D94B.tmp
01:17.376: INFO: Unable to remove directory C:\Windows\TEMP\IE1D94B.tmp, marking for deletion on reboot.
01:17.423: INFO: Released Internet Explorer Installer Mutex
Full Log
KB2729094 update is already installed, but the log is saying it's not. I've tried to uninstall that update and reinstall it. I still get the same issue saying it's not installed.
This is happening on 2 different Windows 7 PC's at completely different sites. One is a brand new PC.
C:Windows\IE11_main.log below
00:34.601: INFO: KB2729094 could not be download is not installed.
01:09.842: INFO: Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
01:11.682: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:17.049: ERROR: SQM Upload failed while uploading "C:\Users\election.FCIA\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:17.236: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1D94B.tmp
01:17.376: INFO: Unable to remove directory C:\Windows\TEMP\IE1D94B.tmp, marking for deletion on reboot.
01:17.423: INFO: Released Internet Explorer Installer Mutex
Full Log
Quote:
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00:00.000: ==================================================================== 00:00.203: Started: 2014/03/13 (Y/M/D) 08:09:05.956 (local) 00:00.249: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.296: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS 00:00.312: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.437: INFO: Previous version of Internet Explorer: 10.0.9200.16843 00:00.483: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.530: INFO: ...and 11.1.0.0... 00:00.561: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.593: INFO: iexplore.exe version check success. Install can proceed. 00:00.608: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.655: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.686: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.733: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab" 00:01.310: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:01.419: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D94B.tmp\Spelling_en.msu. 00:01.482: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:01.544: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D94B.tmp\Hyphenation_en.msu. 00:01.591: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab" 00:02.605: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1D94B.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D94B.tmp\HardwareBlockingList.xml" 00:05.117: INFO: Graphics Device Information: Intel(R) HD Graphics 4600 00:05.163: INFO: Hardware support check succeeded. Installation will continue. 00:05.195: INFO: Windows 7 operating system detected. 00:05.226: INFO: Service pack major: 1 00:05.273: INFO: Service pack minor: 0 00:05.319: INFO: Service pack name: Service Pack 1 00:05.429: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:05.475: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:05.522: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True) 00:05.819: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True) 00:05.881: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True) 00:05.912: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:05.912: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:26.660: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True) 00:26.723: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True) 00:34.601: INFO: KB2729094 could not be download is not installed. 01:09.842: INFO: Setup exit code: 0x00009C47 (40007) - Required updates failed to download. 01:11.682: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 01:17.049: ERROR: SQM Upload failed while uploading "C:\Users\election.FCIA\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036 01:17.236: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1D94B.tmp 01:17.376: INFO: Unable to remove directory C:\Windows\TEMP\IE1D94B.tmp, marking for deletion on reboot. 01:17.423: INFO: Released Internet Explorer Installer Mutex |