whenever I start my computer it says -
1.Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
Disk checking has been canceled.
2.when It starts again and I try to click on help and support it says
" Windows Help and support can't start : there is a problem with windows help and support "
3.when I run command - fsutil dirty query c: on command prompt
it says " volume c: - is dirty "
4. when i run chkdsk using cmd it shows this result -
C:\Windows\system32>fsutil dirty query c:
Volume - c: is Dirty
C:\Windows\system32>chkdsk c:
The type of the file system is NTFS.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
212224 file records processed.
File verification completed.
1076 large file records processed.
0 bad file records processed.
4 EA records processed.
57 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
270862 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
212224 file SDs/SIDs processed.
Security descriptor verification completed.
29320 data files processed.
CHKDSK is verifying Usn Journal...
310104568 USN bytes processed.
Usn Journal verification completed.
The volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
299597823 KB total disk space.
106203508 KB in 150743 files.
115508 KB in 29321 indexes.
0 KB in bad sectors.
594519 KB in use by the system.
65536 KB occupied by the log file.
192684288 KB available on disk.
4096 bytes in each allocation unit.
74899455 total allocation units on disk.
48171072 allocation units available on disk.
C:\Windows\system32> chkdsk /f
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N) y
This volume will be checked the next time the system restarts.
when I start my system again it again says -
"The type of the file system is NTFS.
Volume label is OS.
Disk checking has been canceled."
5. In event viewer if i try to open windows logs
it gives " MMC has detected an error in a snap in and will unload it "
what do i do please I need help :confused:
1.Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
Disk checking has been canceled.
2.when It starts again and I try to click on help and support it says
" Windows Help and support can't start : there is a problem with windows help and support "
3.when I run command - fsutil dirty query c: on command prompt
it says " volume c: - is dirty "
4. when i run chkdsk using cmd it shows this result -
C:\Windows\system32>fsutil dirty query c:
Volume - c: is Dirty
C:\Windows\system32>chkdsk c:
The type of the file system is NTFS.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
212224 file records processed.
File verification completed.
1076 large file records processed.
0 bad file records processed.
4 EA records processed.
57 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
270862 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
212224 file SDs/SIDs processed.
Security descriptor verification completed.
29320 data files processed.
CHKDSK is verifying Usn Journal...
310104568 USN bytes processed.
Usn Journal verification completed.
The volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
299597823 KB total disk space.
106203508 KB in 150743 files.
115508 KB in 29321 indexes.
0 KB in bad sectors.
594519 KB in use by the system.
65536 KB occupied by the log file.
192684288 KB available on disk.
4096 bytes in each allocation unit.
74899455 total allocation units on disk.
48171072 allocation units available on disk.
C:\Windows\system32> chkdsk /f
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N) y
This volume will be checked the next time the system restarts.
when I start my system again it again says -
"The type of the file system is NTFS.
Volume label is OS.
Disk checking has been canceled."
5. In event viewer if i try to open windows logs
it gives " MMC has detected an error in a snap in and will unload it "
what do i do please I need help :confused: