Hi guys, new member here. Found the site via a Google search and am excited to see if you can help solve my problem.
Dell Inspiron laptop Dual Core T4200 @ 2 GHz with 4 GB RAM. Running Win 7 Ultimate 64 Bit.
This computer had a multiple viruses and spyware files on it. I cleaned most of it up with Malwarebytes, MS Sec Essentials, ComboFix and AVG Free 2014. I have also checked out the HJT log and it looks clean to me.
The problem I am having is that Explorer.exe is running multiple times and is consuming 100% CPU usage at all times. It wasn't like this before the virus removal. I did most removals in safe mode where the explorer process isn't replicating itself.
So I am not sure where to start. I am attaching some screenshots of the usage via Process Explorer and Task Manager. Based on a previous thread with this same issue (although Win XP) I saw to run GMER. It is currently running GMER and I will attach log file shortly.
Info from Sysinfo Tool
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4058 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 5 Mb
Hard Drives: C: Total - 305142 MB, Free - 264097 MB; F: Total - 99 MB, Free - 61 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus 2014, Disabled
**Note, I disabled AVG while awaiting GMER to finish**
Dell Inspiron laptop Dual Core T4200 @ 2 GHz with 4 GB RAM. Running Win 7 Ultimate 64 Bit.
This computer had a multiple viruses and spyware files on it. I cleaned most of it up with Malwarebytes, MS Sec Essentials, ComboFix and AVG Free 2014. I have also checked out the HJT log and it looks clean to me.
The problem I am having is that Explorer.exe is running multiple times and is consuming 100% CPU usage at all times. It wasn't like this before the virus removal. I did most removals in safe mode where the explorer process isn't replicating itself.
So I am not sure where to start. I am attaching some screenshots of the usage via Process Explorer and Task Manager. Based on a previous thread with this same issue (although Win XP) I saw to run GMER. It is currently running GMER and I will attach log file shortly.
Info from Sysinfo Tool
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4058 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 5 Mb
Hard Drives: C: Total - 305142 MB, Free - 264097 MB; F: Total - 99 MB, Free - 61 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus 2014, Disabled
**Note, I disabled AVG while awaiting GMER to finish**