Hello everyone, I am in desperate need of some kind of confirmation.
usually I"m pretty good at solving these issues on my own but this one has me stumped. So basically here is the problem. I'm living in a college dorm, up until a week ago things have been fine. My opperating system is WIN7 64x. I've been using the most recent version of Yahoo instant messenger to communicate with a work associate while working online. I do this several hours every day. Recently I've noticed that for some strange reason the messenger would disconnect from the server for a half a second and then re-establish itself and pop up on my screen as if it had just signed in again. At first I thought this was a setting, so I went in and removed any kind of automatic start up procedure from the yahoo preferences. No such luck, it kept happening. So then, I uninstalled and reinstalled, same problem. After that happened I decided to install a different version altogether. I uninstalled (now when I say uninstalled I mean cleaned out of the registry as well.) and installed and older version. Same issue. So I figure okay maybe it's some kind of malware. I run esset NOD smart security, Malwarebytes and ad-aware. In safe mode, finds nothing. I run them again and again, finds nothing. My computer runs exceptionally smooth in all other area's. So I've sort of ruled out spyware/virus. It always catches anything bad whenever I encounter it and has saved my butt a couple of times in the past. Anyway, I decided okay maybe it's a yahoo thing, so I installed Pidgin figuring it wouldn't do it....nope, same issue. It disconnects from server and then re-establishes seconds later. Not damaging but very annoying. This happens around 2-3 pm, 6 pm, and 11 pm - 1 am generally within those intervals every day sometimes once or twice within the same interval. But not always. I figured maybe it's a task causing it...I've been through every known task on my computer can't find anything running at those times that would interferer. I checked my firewalls...nada. So now I'm really stumped. I went to the tech people at my school, they told me that if it's not a virus issue, it could be a faulty port, or some kind of issue with the port itself attempting to block students from illegal activity's by doing that. I have not seen it interfer with my web browser, or any other application other then the instant messenger programs. It also does not do this on my MAC when plugged into the Ethernet port. I cannot test to see if it does it on wifi because Win 7 does not support the WPA2_Enterprise my school uses, been there done that. So I'm not sure what avenue to take here, if it's not my computer I'll be very relieved, but the only thing I can think of is that its either a driver issue, or a my school sucks issue. An important side note, I've seen this behavior in messenger before many times on that computer and it has ALWAYS been directly related to some kind of faulty internet connection. I'm hoping that's the most likely cause here, but I'm not sure. Any and all feedback would be greatly appreciated, I'm losing my mind trying to solve this.
usually I"m pretty good at solving these issues on my own but this one has me stumped. So basically here is the problem. I'm living in a college dorm, up until a week ago things have been fine. My opperating system is WIN7 64x. I've been using the most recent version of Yahoo instant messenger to communicate with a work associate while working online. I do this several hours every day. Recently I've noticed that for some strange reason the messenger would disconnect from the server for a half a second and then re-establish itself and pop up on my screen as if it had just signed in again. At first I thought this was a setting, so I went in and removed any kind of automatic start up procedure from the yahoo preferences. No such luck, it kept happening. So then, I uninstalled and reinstalled, same problem. After that happened I decided to install a different version altogether. I uninstalled (now when I say uninstalled I mean cleaned out of the registry as well.) and installed and older version. Same issue. So I figure okay maybe it's some kind of malware. I run esset NOD smart security, Malwarebytes and ad-aware. In safe mode, finds nothing. I run them again and again, finds nothing. My computer runs exceptionally smooth in all other area's. So I've sort of ruled out spyware/virus. It always catches anything bad whenever I encounter it and has saved my butt a couple of times in the past. Anyway, I decided okay maybe it's a yahoo thing, so I installed Pidgin figuring it wouldn't do it....nope, same issue. It disconnects from server and then re-establishes seconds later. Not damaging but very annoying. This happens around 2-3 pm, 6 pm, and 11 pm - 1 am generally within those intervals every day sometimes once or twice within the same interval. But not always. I figured maybe it's a task causing it...I've been through every known task on my computer can't find anything running at those times that would interferer. I checked my firewalls...nada. So now I'm really stumped. I went to the tech people at my school, they told me that if it's not a virus issue, it could be a faulty port, or some kind of issue with the port itself attempting to block students from illegal activity's by doing that. I have not seen it interfer with my web browser, or any other application other then the instant messenger programs. It also does not do this on my MAC when plugged into the Ethernet port. I cannot test to see if it does it on wifi because Win 7 does not support the WPA2_Enterprise my school uses, been there done that. So I'm not sure what avenue to take here, if it's not my computer I'll be very relieved, but the only thing I can think of is that its either a driver issue, or a my school sucks issue. An important side note, I've seen this behavior in messenger before many times on that computer and it has ALWAYS been directly related to some kind of faulty internet connection. I'm hoping that's the most likely cause here, but I'm not sure. Any and all feedback would be greatly appreciated, I'm losing my mind trying to solve this.
