I have a Dell inspiron N5110 laptop with windows 7 ultimate on it. For the past few weeks i haven't been able to use it during normal mode at all.
Whenever I turn it on, windows explorer would freeze, not allowing me to open any applications, or even click on the start icon. I couldn't do anything at all. So i would leave it and after a few minutes, sometimes it would take up to half an hour, i would just get an error saying windows explorer is not responding and that it would restart. So i would wait. Then it would just go through the same process over and over again. So in normal mode it is impossible for me to do anything. so i tried safe mode with networking. it started off OK, the first time i used it i searched looking for a solution or any updates that i haven't installed, but i gave up as nothing worked so i turned it off. Ever since then it freezes and windows explorer doesn't load up. So the only thing i can use is safe mode.
I searched 'event viewer' , and went onto windows logs and then applications and have wrote the event ID and source code.
Application error : 1000, 1005
ESENT: 489 490 454 215 256 481 104 455 419 470
capi2: 257 512 256
windows installer 3:1: 4373
Vss: 12289 12305
System restore: 8211 8193
Search: 9000 7042 7040 9002 3028 3029 3058 7010 9002
App-hang: 1002
netruntime: 1026 4
sidebyside: 59
Microsoft security client etup: 100
Perfnet: 2002 2004
Defrag: 257
WMI: 4
desktop windows manager: 9020
MSiInstaller: 11719
I dont know if that would be any help at all but on an old forum someone asked for this information.
I have also scanned the PC numerous of times using antivirus software and nothing has come up, i went on the command prompt and it couldn't complete the scan for some reason, which might be related. and i have deleted all recent files but i doubt that would be the problem because i dont really download anything and i havent for a while.
I dont have a windows 7 installation disk because it was already installed onto the laptop when it was delivered by dell.
Really need help on this because i have so much work to do.
Whenever I turn it on, windows explorer would freeze, not allowing me to open any applications, or even click on the start icon. I couldn't do anything at all. So i would leave it and after a few minutes, sometimes it would take up to half an hour, i would just get an error saying windows explorer is not responding and that it would restart. So i would wait. Then it would just go through the same process over and over again. So in normal mode it is impossible for me to do anything. so i tried safe mode with networking. it started off OK, the first time i used it i searched looking for a solution or any updates that i haven't installed, but i gave up as nothing worked so i turned it off. Ever since then it freezes and windows explorer doesn't load up. So the only thing i can use is safe mode.
I searched 'event viewer' , and went onto windows logs and then applications and have wrote the event ID and source code.
Application error : 1000, 1005
ESENT: 489 490 454 215 256 481 104 455 419 470
capi2: 257 512 256
windows installer 3:1: 4373
Vss: 12289 12305
System restore: 8211 8193
Search: 9000 7042 7040 9002 3028 3029 3058 7010 9002
App-hang: 1002
netruntime: 1026 4
sidebyside: 59
Microsoft security client etup: 100
Perfnet: 2002 2004
Defrag: 257
WMI: 4
desktop windows manager: 9020
MSiInstaller: 11719
I dont know if that would be any help at all but on an old forum someone asked for this information.
I have also scanned the PC numerous of times using antivirus software and nothing has come up, i went on the command prompt and it couldn't complete the scan for some reason, which might be related. and i have deleted all recent files but i doubt that would be the problem because i dont really download anything and i havent for a while.
I dont have a windows 7 installation disk because it was already installed onto the laptop when it was delivered by dell.
Really need help on this because i have so much work to do.
