Hi,
I've had an ASUS i5 laptop for a couple of years now and till recently was fine, until I installed AVG Internet Protection software; this software decided that the ACMON executable and something else I didn't recognise were a threat and removed them while I was away from my keyboard. I'm now having a huge problem in that I can't actually get to my logon screen when Windows is started normally; the mouse pointer comes up but the screen is completely dark as though the OS thinks it's there but the user can't see it.
I have tried to shut it down and restarted it in safe mode which seems to work (so I don't think that it's an issue with my graphics card), but this seems to be the only thing that works. Has anyone else had this problem before?
Any help with this issue would be greatly appreciated!
Thanks to anyone who responds.
I've had an ASUS i5 laptop for a couple of years now and till recently was fine, until I installed AVG Internet Protection software; this software decided that the ACMON executable and something else I didn't recognise were a threat and removed them while I was away from my keyboard. I'm now having a huge problem in that I can't actually get to my logon screen when Windows is started normally; the mouse pointer comes up but the screen is completely dark as though the OS thinks it's there but the user can't see it.
I have tried to shut it down and restarted it in safe mode which seems to work (so I don't think that it's an issue with my graphics card), but this seems to be the only thing that works. Has anyone else had this problem before?
Any help with this issue would be greatly appreciated!
Thanks to anyone who responds.