I turned my PC which had a valid working Windows XP operating system and suddenly it said it wasn't genuine. Got a black screen with a logo on the right bottom stating that I may have been a victim of software counterfeiting and that my copy was not genuine. I downloaded "removewga"program I found online and it removed the logo on the desktop but I cannot get Microsoft Security Essentials to validate, resolve nor function properly.
I downloaded the WGDiag program and here is what is says. Please assist!!! (BTW will a System Restore to a earlier or previous date work?)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 55274-640-8365391-23873
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {3DCECEBD-EB6E-4E24-825D-889F33B1CB74}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{xxxxxxxx-xxxx-xxxx-825D-889F33B1CB74}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23873</PID><PIDType>1</PIDType><SID>S-1-5-21-823518204-1035525444-1417001333</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>836GM </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PB94510J.15A.0104.2005.0601.1600</Version><SMBIOSVersion major="2" minor="3"/><Date>20050601000000.000000+000</Date></BIOS><HWID>BAE63D7F0184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>3FEF685E8CEBF14</Val><Hash>s6bHLgLZTe9TFTPv5rOm+Qwsh6U=</Hash><Pid>81605-906-9277287-65376</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E848:emachines inc|1E848:Gateway, Inc|1E840:Gateway, Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
I downloaded the WGDiag program and here is what is says. Please assist!!! (BTW will a System Restore to a earlier or previous date work?)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 55274-640-8365391-23873
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {3DCECEBD-EB6E-4E24-825D-889F33B1CB74}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{xxxxxxxx-xxxx-xxxx-825D-889F33B1CB74}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23873</PID><PIDType>1</PIDType><SID>S-1-5-21-823518204-1035525444-1417001333</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>836GM </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PB94510J.15A.0104.2005.0601.1600</Version><SMBIOSVersion major="2" minor="3"/><Date>20050601000000.000000+000</Date></BIOS><HWID>BAE63D7F0184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>3FEF685E8CEBF14</Val><Hash>s6bHLgLZTe9TFTPv5rOm+Qwsh6U=</Hash><Pid>81605-906-9277287-65376</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E848:emachines inc|1E848:Gateway, Inc|1E840:Gateway, Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A