Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 830 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 6143 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 702932 MB, Free - 483793 MB; D: Total - 12368 MB, Free - 1479 MB;
Motherboard: FOXCONN, 2AB1
Antivirus: Norton 360 Premier Edition, Updated and Enabled
I'm using an HP Windows 7 computer which has only been in service for less than a year. It has performed impeccably since new and I have been very pleased with it. I use it to trade in the stock market and therefore speed and accuracy is obviously important. It has satisfied my needs until now.
2 changes were made about a week or 10 days ago and ever since then, I've had multiple problems/changes with the computer.
I downloaded the Windows Garage program called Mouse Without Borders in an attempt to utilize one keyboard/mouse combination for both computers I use for trading. Ultimately, I was unsuccessful in connecting the two computers together, so I went to the Control and removed the program from the hard drives on both computers.
I also downloaded the Google Chrome browser because it's necessary in order to connect Google Chromecast. After downloading these programs, I became aware that I needed a dual band router in order use the Chromecast, which I did not have. Not being able to hook up the Chromecast, I removed both of these programs through the Control panel.
Since these two changes were made, my taskbar configuration has changed. During the trading day I always have multiple windows opened, usually about 10 or 12. They used to be very small icons that were stacked up on the left side of the taskbar right next to the Start button and I could easily click on whichever one I wanted to open. Now they are larger and now run across the bottom of the monitor. At times when I'm looking at a very detailed stock ticker watchlist from a trading program, if I move my mouse, the entire row of windows will open up at the bottom of the monitor which obscures my view of the stock trading platform. Not Good! There are several other changes which are difficult to put into words, but the most important problem is the following:
My mouse occasionally and often does not seem to do anything. If I click on a window to open it up or close it down, NOTHING happens. Sometimes the mouse pointer on the monitor doesn't move until seconds later and when it does, it jumps around all by itself in seemingly meaningless directions, as if it has a mind of its own. The keyboard sometimes has a long lack between when I type and when it produces letters on the monitor. ALSO, NOT GOOD for trading. I've changed mice and keyboards, wired and wireless, and nothing seems to make a difference. I normally use wireless keyboard/mouse. Basically, these things have rendered this computer unusable.
Whatever help anyone can provide will be appreciated. Thanks
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 830 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 6143 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 702932 MB, Free - 483793 MB; D: Total - 12368 MB, Free - 1479 MB;
Motherboard: FOXCONN, 2AB1
Antivirus: Norton 360 Premier Edition, Updated and Enabled
I'm using an HP Windows 7 computer which has only been in service for less than a year. It has performed impeccably since new and I have been very pleased with it. I use it to trade in the stock market and therefore speed and accuracy is obviously important. It has satisfied my needs until now.
2 changes were made about a week or 10 days ago and ever since then, I've had multiple problems/changes with the computer.
I downloaded the Windows Garage program called Mouse Without Borders in an attempt to utilize one keyboard/mouse combination for both computers I use for trading. Ultimately, I was unsuccessful in connecting the two computers together, so I went to the Control and removed the program from the hard drives on both computers.
I also downloaded the Google Chrome browser because it's necessary in order to connect Google Chromecast. After downloading these programs, I became aware that I needed a dual band router in order use the Chromecast, which I did not have. Not being able to hook up the Chromecast, I removed both of these programs through the Control panel.
Since these two changes were made, my taskbar configuration has changed. During the trading day I always have multiple windows opened, usually about 10 or 12. They used to be very small icons that were stacked up on the left side of the taskbar right next to the Start button and I could easily click on whichever one I wanted to open. Now they are larger and now run across the bottom of the monitor. At times when I'm looking at a very detailed stock ticker watchlist from a trading program, if I move my mouse, the entire row of windows will open up at the bottom of the monitor which obscures my view of the stock trading platform. Not Good! There are several other changes which are difficult to put into words, but the most important problem is the following:
My mouse occasionally and often does not seem to do anything. If I click on a window to open it up or close it down, NOTHING happens. Sometimes the mouse pointer on the monitor doesn't move until seconds later and when it does, it jumps around all by itself in seemingly meaningless directions, as if it has a mind of its own. The keyboard sometimes has a long lack between when I type and when it produces letters on the monitor. ALSO, NOT GOOD for trading. I've changed mice and keyboards, wired and wireless, and nothing seems to make a difference. I normally use wireless keyboard/mouse. Basically, these things have rendered this computer unusable.
Whatever help anyone can provide will be appreciated. Thanks