Windows does not load system correctly

I turned on my dell desktop computer and loaded the windows and I saw welcome when the black in the screen. I
I switched to safe mode but it did not work since loaded it in the end when it switched to black
I put the dell DVD software but it is the same issue because it is black again. Is the video card bad?
Error the screen saver can not run because it required a new newer video card or one that
Compatible with direct 3d