Hi everyone,
This is my first post on here, I'm having issues with my laptop and really need some help if possible!
I have a Sony Vaio laptop with windows 7. A couple of days ago the laptop didn't start up normally, it gave me the option to start in recovery mode (which was recommended, so I did). After searching for the problem, it said it couldn't fix it. Si I tried again in normal mode and it started up ok, I thought the problem was solved.
So today I have turned the laptop on and had the same message again. This time, if I select start in recovery mode, it gets as far as the blue windows screen but all I can see is the mouse cursor and can't get any further. It won't even start searching for the problem. If I select start normally, I get the black screen with windows logo but no progress bar and it just hangs there.
I have tried pressing f8 and starting up in safe mode, but after loading drivers it froze again and would not go any further. I've also tried selecting start with lastly known good config which again froze . I have not got a restore point to go back to. I don't know what else to try. Sorry if anything is unclear or if I need to provide more info. Id describe my pc ability as intermediate and il do my best to co-operate with anyone who can help me...I'm hoping its something relatively simple!
If I need to restore everything its not the end of the world as I have photos etc backed up, but id like that to be a last resort.thanks so much!
This is my first post on here, I'm having issues with my laptop and really need some help if possible!
I have a Sony Vaio laptop with windows 7. A couple of days ago the laptop didn't start up normally, it gave me the option to start in recovery mode (which was recommended, so I did). After searching for the problem, it said it couldn't fix it. Si I tried again in normal mode and it started up ok, I thought the problem was solved.
So today I have turned the laptop on and had the same message again. This time, if I select start in recovery mode, it gets as far as the blue windows screen but all I can see is the mouse cursor and can't get any further. It won't even start searching for the problem. If I select start normally, I get the black screen with windows logo but no progress bar and it just hangs there.
I have tried pressing f8 and starting up in safe mode, but after loading drivers it froze again and would not go any further. I've also tried selecting start with lastly known good config which again froze . I have not got a restore point to go back to. I don't know what else to try. Sorry if anything is unclear or if I need to provide more info. Id describe my pc ability as intermediate and il do my best to co-operate with anyone who can help me...I'm hoping its something relatively simple!
If I need to restore everything its not the end of the world as I have photos etc backed up, but id like that to be a last resort.thanks so much!