Hi,
My laptop crashed with the following blue screen. I switched it off and it restarted ok, but soon did the same thing again.
Image may be NSFW.
Clik here to view.
This info on the problem was given after startup:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80097BD4E0
BCP2: FFFFF88003F9D3BC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091013-58297-01.dmp
C:\Users\Louise\AppData\Local\Temp\WER-152600-0.sysdata.xml
Can anyone tell me what's causing this and what I can do to stop this from happening?
Thanks in advance.
My laptop crashed with the following blue screen. I switched it off and it restarted ok, but soon did the same thing again.
Image may be NSFW.
Clik here to view.
This info on the problem was given after startup:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80097BD4E0
BCP2: FFFFF88003F9D3BC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091013-58297-01.dmp
C:\Users\Louise\AppData\Local\Temp\WER-152600-0.sysdata.xml
Can anyone tell me what's causing this and what I can do to stop this from happening?
Thanks in advance.