Solved: windows won't start!

September 14, 2013, 2:10 am

≫ Next: Data recovery from XP pro to Win 7

≪ Previous: Constant BSoDs

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Hi everyone,

This is my first post on here, I'm having issues with my laptop and really need some help if possible!
I have a Sony Vaio laptop with windows 7. A couple of days ago the laptop didn't start up normally, it gave me the option to start in recovery mode (which was recommended, so I did). After searching for the problem, it said it couldn't fix it. Si I tried again in normal mode and it started up ok, I thought the problem was solved.

So today I have turned the laptop on and had the same message again. This time, if I select start in recovery mode, it gets as far as the blue windows screen but all I can see is the mouse cursor and can't get any further. It won't even start searching for the problem. If I select start normally, I get the black screen with windows logo but no progress bar and it just hangs there.

I have tried pressing f8 and starting up in safe mode, but after loading drivers it froze again and would not go any further. I've also tried selecting start with lastly known good config which again froze . I have not got a restore point to go back to. I don't know what else to try. Sorry if anything is unclear or if I need to provide more info. Id describe my pc ability as intermediate and il do my best to co-operate with anyone who can help me...I'm hoping its something relatively simple!

If I need to restore everything its not the end of the world as I have photos etc backed up, but id like that to be a last resort.thanks so much!

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Data recovery from XP pro to Win 7

September 14, 2013, 4:57 am

≫ Next: How to identify bandwith hog/malicious service or program?

≪ Previous: Solved: windows won't start!

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Older system running XP Pro power supply crapped out so I decided it was upgrade time. New system running Windows 7 Home Premium. I removed XP drive from old machine and plugged into new Win 7 machine via a usb drive dock. I can see the drive but when I go to documents & settings, then find my user name, all I can see is "application Data", where is my data? I should be able to see links to desktop, mydocs etc. & so on. What can I do to drag & drop from XP to 7? I've done this in the past without issue, now all of a sudden, I'm a Newb all over again. Extremely important to recover years of family photos, documents, etc. Same story, different person. Hope you can walk me thru this one. Thanks guys!

Regards,
F Nolte

How to identify bandwith hog/malicious service or program?

September 14, 2013, 8:46 am

≫ Next: Registry problems with Windows 7, 32 bit

≪ Previous: Data recovery from XP pro to Win 7

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I've been having bad lag spikes In BF3 (all servers, low ping). Being a long time PC gamer and having played this game on max settings for 5 months now I can definitely Identify it as net lag and not hardware related, having my player jerked and tossed around by invisible forces.

It may be malware related as spybot S&D found and removed a trojan Win32.Downloader.gen: [SBI $82F4FAFD]

My request is that somebody show me how to use resource monitor or some tool like Wireshark (maybe)? to find what programs or services are eating my bandwith.

Btw. It is intermittent and speed tests show the same up/download bandwidth as always. This occures when I'm the only device on the network and with 2 different routers.

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12" screen 1280x800
FX 8350 4.0 ghz
7950 HD 1000/1250

Registry problems with Windows 7, 32 bit

September 14, 2013, 10:52 am

≫ Next: Solved: PC keeps shutting down and restarting

≪ Previous: How to identify bandwith hog/malicious service or program?

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I am having problems with my HP Windows 7, 32 bit registry, and I don't know how to solve them.

The first problem reads:: C\Users\Ellen\AppData\Local\WinRARSFX\idqbe32.dll......It didn't load and requested a debug. I don't have any idea how to do this!

The second error reads: C\Users|Ellen\AppData\Local\Sanctions Media\Nero\foaopbec pk.dll...Do I have to uninstall Nero and re-install, or is there another way to fix this.

Any help you can give me would be greatly appreciated. Thanks....

Solved: PC keeps shutting down and restarting

September 14, 2013, 1:28 pm

≫ Next: Solved: Hard drive failure without recovery media

≪ Previous: Registry problems with Windows 7, 32 bit

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running windows 7 home. As soon as my computer boots up I get a message that DCOM service process launcher has terminated unexpectedly and my computer will shut down and restart. It restarts and almost immediately shuts down again and this continues all day. I have tried typing the shutdown -a and ran all the anti virus programs and everything comes up with no problems. I cannot restore my computer to an earkier date as the problem is on the earlier date that my computer will allow. I have tried this too. now it shuts down so fast I cannot use it to run anything. I am sending this message from my laptop.
Can you help at all or do I need a new computer

Solved: Hard drive failure without recovery media

September 14, 2013, 3:06 pm

≫ Next: WmiPrvSE.exe high cpu use

≪ Previous: Solved: PC keeps shutting down and restarting

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My dad has an Asus Eee pc 1018P that the hard drive worked at the airport, then when he got to his destination, invalid boot media message constantly appeared. I tried rebooting but safe mode was not an option, which baffles me to start out. I went ahead & purchased a replacement drive then reached out to Asus Support to purchase a Windows 7 Starter disc since they no longer include them when you purchase a new anything. I was told they have no more discs to sell but I could pay to have netbook shipped, with insurance to their facility and have return postage & insurance prepaid and for an additional $85, they would re-install Windows 7 Starter. I'm old school and feel that since I paid for and have a valid COA with a license key, that I am entitled to a disc. It happened at Christmas time when I purchased a new laptop for myself & when it arrived, it didn't have any backup software in case of hard drive failure, they immediately sent a Windows 8 disc to the house without charge for the disc or for shipping. This company will get my business in the future. As for Asus & Microsoft, who after 55 minutes of department changing and hold times, basically told me they don't have Win 7 starter discs themselves but would gladly sell me a new copy of 7 Home Media Edition for $119.99 and prices increased with better versions. Is there any legal way to actually NOT be held hostage by Asus or MicroSHAFT? I tried putting the drive in a drive bay and sometimes it spins up & sometimes it doesn't. I have Partition Magic 8 which in theory, I could copy the Recovery partition, make a partition that size on new HD & install from that, at least that's how I think it's done. I would greatly appreciate any tips, tricks or workarounds that you fine people may have to offer. It's a simple machine for a 75 year old man to check his emails and do online crossword puzzles, but to re-purchase another copy/version of the OS just rubs me the wrong way and is also probably a third of the cost of a newer/faster netbook. Thanks again for all of your help & really appreciate this site. I have learned an enormous amount of information from y'all & am very thankful that nice people still exist in the horrible world that we have turned it in to.

Regards,
F. Nolte III

WmiPrvSE.exe high cpu use

September 14, 2013, 3:28 pm

≫ Next: LocksUp Immediately - Hijack This Attached

≪ Previous: Solved: Hard drive failure without recovery media

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I have no idea why it started doing this and I can't get rid of it, just keeps pooping back up and eating up my cpu I read it could be a virus but McAfee shows nothing need some help.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz, Intel64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2012 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 782 Mb
Hard Drives: C: Total - 292885 MB, Free - 192520 MB; F: Total - 12317 MB, Free - 2488 MB;
Motherboard: Dell Inc., 018D1Y
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

the attachment is a few pics of the task manger

Attached Files

WmiPrvSE.exe.zip (81.3 KB)

LocksUp Immediately - Hijack This Attached

September 14, 2013, 4:26 pm

≫ Next: Driver irql Not less or equal

≪ Previous: WmiPrvSE.exe high cpu use

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My Sony Vaio suddenly began freezing up immediately after start up. I sent this in "safe mode."

Attached is a copy of my "Hijack This" scan, and information about my computer.

Please tell me what I should do to remedy this, and, if possible, what I did that caused it.

THANK YOU VERY MUCH FOR ANY HELP!!

Sincerely

Teri Cooper Brown

MY COMPUTER:
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3758 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 1751 Mb
Hard Drives: C: Total - 294742 MB, Free - 232713 MB;

HIJACK THIS RESULTS:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:27:20 PM, on 9/14/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16490)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:21320
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\SysWOW64\userinit.exe,
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files (x86)\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~2\mcafee\msk\mcapbho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Fast Free Converter 4.1 - {8232785C-5C98-4A6E-B7B4-911FFBED7582} - C:\PROGRA~2\FASTFR~1\FASTFR~1\FASTFR~1.DLL
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files (x86)\SiteAdvisor\6172\SiteAdv.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\terib3294\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [TouchFreeze] C:\Users\terib3294\AppData\Local\Programs\TouchFreeze\TouchFreeze.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [HP Photosmart 7520 series (NET)] "C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN2AJ291T005XX:NW" -scfn "HP Photosmart 7520 series (NET)" -AutoStart 1
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\RunOnce: [gnaghjfblmncnfgjddgelpkbhfdflicf Upgrader] "C:\Users\TERIB3~1\AppData\Local\Temp\gna51E7.tmp\UPDATER.EXE"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = terib3294\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O4 - Startup: Facebook Messenger.lnk = terib3294\AppData\Local\Facebook\Messenger\2.1.4651.0\FacebookMessenger.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/Nirva...ls/pcmatic.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - http://www.worldwinner.com/games/lau...0/iewwload.cab
O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} - http://www.worldwinner.com/games/v51...weledtwist.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - http://www.worldwinner.com/games/v57/wof/wof.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\SysWOW64\atashost.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FastFreeConverterUpdt - Unknown owner - C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MSK\MskSrver.exe
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\Windows\SysWOW64\HPZipm12.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Intel(R) Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files (x86)\SiteAdvisor\6172\SAService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareReso urceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 16972 bytes

---

Driver irql Not less or equal

September 14, 2013, 7:07 pm

≫ Next: Windows 7 startup repair/system restore constant use

≪ Previous: LocksUp Immediately - Hijack This Attached

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Hello everyone I just recently bought a Dell XPS 8300 that was lightly used, and well without OS but came with keycode for Win 7 Home Premium. So having installed it, and went through Dells site installing all the required drivers matching my hardware. I seem to come across a lot of blue screens of death...stating Driver IRQL not Less or Equal... At this point and time I'm not sure what the problem is anymore I already re installed the computer once and the problem still exists. When the system auto restarts it will say something along these lines...


My Mini Dump report highlights the first two on this list over here

Quote:

http://www.4shared.com/document/QA6O...rash_List.html if you don't want to download this link then just view the image over here : http://prntscr.com/1rcdy4

Quote:

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: 0000000000000331 BCP2: 0000000000000002 BCP3: 0000000000000001 BCP4: FFFFF88001F0B76E OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\091413-22791-01.dmp C:\Users\Virdom\AppData\Local\Temp\WER-37705-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Windows 7 startup repair/system restore constant use

September 14, 2013, 7:45 pm

≫ Next: Why widonws7 can't save my personalized background?

≪ Previous: Driver irql Not less or equal

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Hi all,

Self-built and Posted first computer, as below, in July 2013. Seemed fine & fast for a few weeks.
Three weeks ago, for no obvious reason, Windows 7 'stuck' on the 'Welcome' screen. I painstakingly reinstalled from scratch. OK for a couple of days...then repeat of problem.
So then I used Windows 7 disk's 'Startup Repair' following F8 boot up; successful but it asked me to reinstall MalwareBytes Anti Malware (which I did from backup disk).
Ever since then I have had to startup the computer every time - either using Startup Repair and F8 boot, or - just as much - System Restore from F8 boot up. (As I'm always asked to restore MBAM after an eventual start, I'm just mentioning that - is that coincidental or part of the problem?)

Once the computer's has started up it's fine. But I hate turning it off! I've never overclocked the computer, btw. And I've never had a virus as far as I know.

Thoughts please!

Specs are:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 16341 Mb
Graphics Card: NVIDIA GeForce GTX 660, -2048 Mb
1 x SSD Drive: C: Total - 457632 MB, Free - 418126 MB;(Crucial M500 480 GB SSD)
Motherboard: Gigabyte Technology Co., Ltd., Z77X-UP5 TH-CF (Wi-Fi included)
Antivirus: ESET Smart Security 6.0, Updated and Enabled
MalwareBytes Anti Malware

Why widonws7 can't save my personalized background?

September 14, 2013, 10:26 pm

≫ Next: PC constantly going off for no reason

≪ Previous: Windows 7 startup repair/system restore constant use

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Hello tech guys,

I am using windows 7,
since yesterday I noticed that the desktop back ground that I usually keep in as wallpaper is not saved, and appear a black back ground,
I tried to changed it again as before, but once I trun off the computer and turn on again it does not save it,
how to do to solve this issue?
thanks alot,
regards

PC constantly going off for no reason

September 15, 2013, 7:33 am

≫ Next: blurriness & has a little shadow on each letter

≪ Previous: Why widonws7 can't save my personalized background?

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Hello, I have a problem with my computer. When I'm using it, sometimes the screen will go black and 'Power saving mode DVI-D' will come up. The computer then stops responding to all commands and my only option is to restart it. Sometimes it fails to even boot and I have no idea where to start looking for a solution.

Here are some details about my computer.

OS: Windows 7 Ultimate (updated with newest service pack)
CPU: Intel i7 3.66gHz
Graphics card: GIGABYTE Radeon HD 5970 (2GB)
RAM: 6GB

blurriness & has a little shadow on each letter

September 15, 2013, 10:39 am

≫ Next: Problem with Windows 7 security updates

≪ Previous: PC constantly going off for no reason

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hello to everyone,
My monitor is like real blurriness & has a little shadow on each letter, can someone tell me how to fix this please.

many Thanks robie

Problem with Windows 7 security updates

September 15, 2013, 11:00 am

≫ Next: Trouble downloading Malwarebytes

≪ Previous: blurriness & has a little shadow on each letter

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I have never seen any issues with Windows updates but about a month ago I got update notifications, installed as usual but after the restart found that I cannot launch any application. I have removed all the latest updates and it helped.

Several days ago I received Windows Update notification again and tried to install it but faced the same issue. I found that these are the security updates that are causing the problems. Here they are: Security Update for Windows 7 for x64-based Systems (KB2876315), (KB2872339), (KB2876315)

I wonder if this a general issue and I should wait for Microsoft to fix it during their next updates or this problem has to do with computer configuration and I have to change something. Maybe my current antivirus is guilty (I use AVG free antivirus 2013)

Trouble downloading Malwarebytes

September 15, 2013, 11:12 am

≫ Next: Limited User Account Setup

≪ Previous: Problem with Windows 7 security updates

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Lately I have been having download problems. Today I tried to install Malwarebytes on my computer and when I get to the box at the bottom of the screen that says...

"Do you want to open or save mbam-setup-1_75_0_1300.exe (9.80 MB) from fs12.Filehippo.com"

Open Save Cancel

When I click on the open button nothing happens, same with the save and cancel button. Even the red X, close button doesn't work. Sometimes I will get a box that pops up asking me what I want to use to open it with, Adobe, Internet Explorer, ect. but when I try one of those it doesn't work either. Thanks for any ideas on whats going on.

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Limited User Account Setup

September 15, 2013, 11:13 am

≫ Next: Microsoft Request To Download Program

≪ Previous: Trouble downloading Malwarebytes

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Hello,
This is on a ASUS laptop, WIN7.
I'd like to have a Limited User Account for facing the internet on my son's laptop. I have this on my old Dell, which is running XP SP3.
His ASUS has Express Gate which I understand is based on Linux and fairly safe, but has limited functionality, and I'd rather see him using a Limited User account.
The following link shows how to do it, and I'm wondering if this is the way to go.
http://technet.microsoft.com/en-us/l...(v=ws.10).aspx
When I go to User Accounts I see two accounts; one called "Alex" - administrator, the other Guest - "off".
Is the Alex account the out of the box admin account that my son named, which had administrator rights?
Should the system's admin account show up here as well?
I was expecting to see the System Admin account here as well.
I'd like to follow the info in the above link, but got stuck on what I saw in User Accounts
Any help will be appreciated.

Microsoft Request To Download Program

September 15, 2013, 12:02 pm

≫ Next: Can't open pdf files, suddenly. Help.

≪ Previous: Limited User Account Setup

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Hello:

Should the following be allowed to download?

“A Tool to Aid in Developing Services for Windows NT”

Louis


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 6071 Mb
Graphics Card: NVIDIA GeForce G210, 512 Mb
Hard Drives: C: Total - 598984 MB, Free - 485936 MB; D: Total - 11392 MB, Free - 1649 MB;
Motherboard: MSI, IONA
Antivirus: Microsoft Security Essentials, Updated and Enabled

Can't open pdf files, suddenly. Help.

September 15, 2013, 12:05 pm

≫ Next: windows 7 IE 10 opening thousands of windows

≪ Previous: Microsoft Request To Download Program

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Tried looking at bank statements-a little X in a box comes up in the top left corner of the page and the page won't load. This just started happening out of the blue.
Also-suddenly cannot open any Microsoft Office Starter 2010 programs and my printer won't work. What is going on!!??

windows 7 IE 10 opening thousands of windows

September 15, 2013, 2:56 pm

≫ Next: Advice on Staying with Win7 of going to Win8

≪ Previous: Can't open pdf files, suddenly. Help.

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Seems that when I click on certain links in IE 10 on Windows 7 thousands of windows open automatically after giving a message that IE is not completely configured. Can not figure out what I need to do as I can find nothing that appears out of the ordinary. Any ideas welcome (No viruses or maleware are present)

Advice on Staying with Win7 of going to Win8

September 15, 2013, 6:04 pm

≫ Next: Accessing Mirror Image after Clean Install

≪ Previous: windows 7 IE 10 opening thousands of windows

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Here is my SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 6103 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 610377 MB, Free - 229670 MB; F: Total - 953866 MB, Free - 669390 MB; M: Total - 7 MB, Free - 2 MB; N: Total - 238409 MB, Free - 218514 MB; O: Total - 953618 MB, Free - 953498 MB;
Motherboard: MSI, H55M-E33(MS-7636)
Antivirus: Norton Internet Security, Updated and Enabled

My situation is that win7 is slow to boot and slow to run some apps, and now it will not recover from Sleep Mode but Hibernate is OK. I've been running on this PC for almost 2 years now and have not cleaned up and reinstalled win7. My thoughts are that if I need to go through all the hassle of reinstalling win7 from scratch and then installing all of the win upgrades and then apps, etc that it may be time to switch to win8.1.

Any other recommendations are sought after.

Kind Regards, Richard